Legal

Privacy Policy

How we collect, use, and protect your information.

Effective date: April 2026

Mezcal Studio ("we," "us," or "our") operates the website chattanooga-webdesign.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

When you submit our contact form, we collect the following information:

  • Name
  • Email address
  • Phone number (optional)
  • Service interest
  • Message

Information Collected Automatically

When you visit our site, we automatically collect certain information through Google Analytics, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring URL

Cookies

We use Google Analytics cookies (_ga, _gid, _gat) to understand how visitors use our site. These are analytics cookies, not advertising cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Improve our website and user experience through analytics
  • Send you information about our services (only if you've contacted us)

We do NOT sell your personal information.

We do NOT use your data for advertising or remarketing.

3. How We Share Your Information

We share your information only with the following service providers, strictly for the purposes described:

  • Google Analytics: Browsing data is processed by Google under their privacy policy.
  • Google Cloud (Firebase/Firestore): Form submissions are stored securely in Google Cloud Firestore.
  • Discord: Form submissions trigger a notification to our internal Discord channel so we can respond quickly.

We do NOT sell, trade, or rent your personal information to third parties.

We do NOT share your information with marketing or advertising platforms.

4. Cookies

Our website uses cookies solely for Google Analytics. These cookies help us understand how visitors interact with our site, including which pages are visited most and how users navigate between pages.

How to opt out: Our cookie consent banner lets you decline analytics cookies. You can also disable cookies in your browser settings at any time.

Additionally, you can opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

  • Contact form submissions: Retained in Firestore until you request deletion.
  • Analytics data: Retained per Google Analytics default settings (26 months).

You can request deletion of your data at any time by emailing hello@chattanooga-webdesign.com.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of analytics tracking via our cookie banner

To exercise any of these rights, email hello@chattanooga-webdesign.com.

California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

7. Data Security

We take reasonable measures to protect your information:

  • All data transmitted to our site is encrypted via HTTPS/TLS.
  • Form submissions are processed through Google Cloud Functions with rate limiting.
  • Access to stored data is restricted to authorized personnel.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us: